Information on Coronavirus (COVID-19)

LATEST UPDATES

INFORMATION UPDATED AS OF JANUARY 15, 2021:

 

  • Entry Requirements: Aligning with the launch of the Responsible Tourism Recovery Plan on September 15, travelers no longer need to provide a negative PCR or COVID-19 test upon arrival. Instead, airports and other ports of entry will perform a quick, aleatory breath test to between 3% and 15% of passengers, and all those who present symptoms, upon arrival. Passengers under the age of five and crew members are exempt from this procedure. All passengers will also need to perform a temperature check. Passengers who present symptoms or whose test results are positive will be isolated and attended at authorized locations. Prior to departure, travelers should confirm with their airline provider and airport of origin regarding any testing or other related requirements for inbound flights to the Dominican Republic, or necessary requirements needed upon arrival to their country of origin. The Dominican Republic Civil Aviation Board issued a resolution cancelling all air operations between the United Kingdom and the Dominican Republic until January 17, 2021 following the discovery of a new strain of the coronavirus. Currently, only Dominican citizens are allowed to take ferry flights from the United Kingdom (England, Northern Ireland, Scotland and Wales) to Dominican Republic, and those passengers must quarantine for 7 days upon arrival. Ferry flights also transport UK citizens from the Dominican Republic to their country. Travelers whose trip originates in the UK and arrive to the Dominican Republic via connecting flights must also quarantine for 7 days upon arrival. All quarantines take place in facilities assigned by the Dominican government and may be extended, pending a negative PCR test result.

 

  • Testing Offerings: The Dominican Republic Ministry of Tourism is diligently working in coordination with the Dominican Government and the private sector to develop a comprehensive plan to address the Centers for Disease Control’s new protocols requiring travelers as of January 26, 2021 returning to the U.S. to present proof of a negative COVID-19 or antigen test prior to departure.

Following the launch of the Recovery of Tourism plan in September the Dominican Republic Ministry of Tourism worked to establish a series of PCR testing sites for tourists throughout the country.

As of now, tourists can make an appointment for the PCR test sample collection through the following channels below, click here for more information. To inquire about specific testing offerings at your resort we recommend contacting your resort directly.

 

  • Traveler’s Health Affidavit: As part of the immigration and customs forms provided by the airline or by Dominican authorities, passengers will be required to fill out and submit this printed form Traveler’s Health Affidavit until January 31, 2021. Through this form, passengers declare they have not felt any COVID-19 related symptoms in the last 72 hours and provide contact details for the next 30 days. As of February 1, 2021, the use of digital forms (E-Ticket) will be mandatory.

  • E-TICKET: As of November 29, 2020, all foreign and Dominican passengers entering or leaving Dominican Republic must complete the electronic entry and exit form, which combines the Traveler’s Health Affidavit, Customs Declaration and International Embarkation/Disembarkation forms. Between November 29, 2020, and January 31, 2021, Dominican authorities will accept both types of registrations to enter the country: the current one through physical forms, and the new one through the digital system. As of February 1, 2021, the use of digital forms will be mandatory. The form can be accessed through the following link: https://eticket.migracion.gob.do. Passengers will need to fill out a form for arrival and another one for departure and the system will generate two QR codes. Dominican airports have free internet access, so that passengers who did not fill out the form before flying can do so when they arrive in the country. To save time during the arrival procedure, we recommend filling out the form 72 hours before the trip, printing or making a screenshot of the QR code and keeping it on hand until arrival, where it will be scanned by the authorities when passengers go through Customs. The QR code will not be scanned during departure, but it is a confirmation that the form was completed correctly. If passengers need to make any changes to the form, they must fill it out a new form. Currently https://eticket.migracion.gob.do/ is presenting some technical difficulties to complete the forms using Apple devices (smartphones and tablets) and the Safari and Internet Explorer search engines, among others. The authorities are constantly working to improve the system and hope to solve this issue as soon as possible. As of now, we advise passengers who own Apple devices to complete it using a computer and to use another browser, such as Google Chrome. Currently the system works correctly using Android devices. For additional information and to watch an instructional video, please visit: https://viajerodigital.mitur.gob.do/

 

  • Free Health Coverage Plan: All international tourists arriving on commercial flights and staying at a hotel will be granted during the check-in process a temporary, free health coverage plan that provides coverage for emergencies in the event of an infection or exposure to COVID-19 while in-country. The coverage includes medical attention by specialists, medical transfers, transfer of a relative, penalty for airfare changes, lodging for prolonged stays and more. This insurance will be provided at no cost to visitors arriving on or before March 31, 2021 and will be 100% paid for by the Dominican government. In order to obtain coverage of the health plan the tourist must enter the country exclusively by air and only applies for guests staying at a hotel. For more information or to receive assistance while in the country in the event of exposure, please contact the Seguros Reservas Assistance Line by dialing +1 809 476 3232 so that a representative can determine the appropriate course of action on a case by case basis. For additional details regarding what is and is not covered by the policy, click HERE

 

  • Social Distancing: Airport terminals have established guidelines requiring social distancing as well as the mandatory use of face masks for employees and passengers. Outside of the airports, social distancing of at least 6.5 feet (2 meters) and the use of face masks in public places are required for the general and traveling public within indoor spaces and in areas where social distancing is not possible. These locations include but are not limited to airport terminals, within indoor and outdoor shopping areas, while using public transportation, when seeking medical attention within a hospital or clinic, among others. Social distancing is also required at the beach, and within pool and jacuzzi areas. The maximum group size allowed is 10 people. Facial masks are optional for adults at the beach area, and not recommended for children. All equipment, including life jackets, snorkel, kayaks, pedal boats, etc. will be disinfected after each use. Please contact your hotel, preferred restaurant or tour operator for specific details regarding their protocols. As of January 11, 2021, the mandatory use of face masks in public places and private places of public use is confirmed in the national territory, as well as the other measures and protocols of social distancing adopted by the corresponding authorities; its non-compliance will be sanctioned.

 

  • To control the outbreak of COVID-19 in country, from January 11 to 26, 2021, there is an established curfew in place Monday through Friday (on weekdays or holidays) from 5:00 p.m. to 5:00 a.m. There will be a free transit from 5:00 p.m. to 8:00 p.m. throughout the country to ensure that citizens and tourists can return to their homes or hotels. Saturdays and Sundays there is an established curfew in place from 12:00 p.m. to 5:00 a.m. with free transit from 12:00 p.m. until 3:00 p.m. While hotel guests will not be required to follow these guidelines within their resort property, they will be limited to stay within the property during the associated hours. During this timeline, authorities will allow the transit of international visitors and vehicle operators who transport them, as well as properly identified employees of maritime and air transport companies, if they are moving to / from a port or airport. Hotel employees and suppliers can also transit freely while exercising work related activities. From January 11 to 26, 2021 transfers to and from the airports are allowed if presenting a passport or local identity card (cédula) and the passenger’s flight itinerary.

 

  • On July 1, the country reactivated its tourism operation by opening its borders by air. The measures include:
    • Reactivation of commercial flights to and from the country’s airports.
    • Hotels restarted operations with the use of contact-free technologies and strict protocols to offer a clean, safe environment and promote social distancing.
    • Activities in bars and clubs remain suspended as well as national and international events and public, cultural, artistic and sports shows.
    • It is mandatory to keep social distancing and to wear face masks in all public spaces, such as banks, supermarkets and offices, among others.

 

  • On November 1, the country opened the ports, marinas and anchorage facilities to receive yachts, ferries, and cruise ships.

 

  • Public transportation will operate with modified schedules, with at least 1.5 meters of separation between users and a 60% limited capacity. January 11 to 26, 2021, bus services (OMSA) will operate Monday through Friday from 6:00 a.m. to 7:00 p.m.; Saturdays and Sundays from 6:00 a.m. to 2:00 p.m. Santo Domingo subway (Metro) will operates Monday through Friday from 6:00 a.m. to 7:00 p.m.; Saturdays and Sundays from 6:00 a.m. to 2:00 p.m. Santo Domingo Cable car will operate Monday through Friday from 6:00 a.m. to 7:00 p.m.; Saturdays from 6:00 a.m. to 2:00 p.m. and Sundays from 8:00 a.m. to 2:00 p.m.

 

  • Private transportation companies and malls are operating normally on the allowed working hours, except for casinos. All commercial establishments operating on closed environments must assure a separation of 1.5 meters between clients and the mandatory use of face masks, as well as the compliance of new sanitary measures announce by Public Health officials.

 

  • From January 11 to 26, 2021, open public outdoor spaces, such as parks and boardwalks, may only be used for sports practices that do not involve groups, teams or an agglomeration of people of any nature. The sale and consumption of alcoholic beverages in such places is prohibited. Gyms are closed, in public or private spaces, cinemas, theaters and any other installation for public and massive events, which is not essential for the development of citizenship.

 

  • From January 11 to 26, 2021, visiting hours for protected areas and national parks will be Monday through Friday from 8:00 a.m. to 4:00 p.m.; Saturdays and Sundays from 8:00 a.m. to 12:00 p.m. The Armando Bermúdez National Park (Pico Duarte) and José del Carmen Ramírez (Valle del Tetero) National Park are closed until January 31, 2021. Salto El Limón and 27 Saltos de Damajagua are open to the public.

 

  • From January 11 to 26, 2021, public beaches remain open to the public during the hours of free movement and will be guarded to avoid crowds, while still practicing social distancing.

 

  • From January 11 to 26, 2021, the following museums are operating in Santo Domingo: Museo de las Casas Reales, Alcázar de Colón and Fortaleza Ozama. Open Monday through Friday from 9:00 a.m. to 3:00 p.m.; Saturdays and Sundays from 8:00 a.m. to 12:00 p.m.

 

  • From January 11 to 26, 2021, banks will operate Monday through Friday until 4:00 p.m. or 5:00 p.m. depending on the establishment; Saturdays until noon and will be closed on Sundays.

 

  • From January 11 to 26, 2021, the activities of the tourism sector will continue to be handled with a special protocol as before. Notwithstanding the foregoing, the organization, promotion and execution of massive activities, parties, concerts, events or other similar activities in tourist facilities throughout the country is prohibited.

 

  • From January 11 to 26, meetings of groups of more than 10 people in public places and private places of public use are prohibited in the national territory.

 

  • From January 11 to 26, 2021, the opening and celebration of activities of the different churches and other religious denominations is allowed, which may be held three times a week, keeping the established hours for the curfew and abiding by the general and sectorial protocols in force against COVlD-19.

 

  • From January 11 to January 26, 2021, bars, liquor stores and community stores or bodegas (colmadones) will not be able to receive customers who consume in their facilities. Restaurant employees or contractors providing home delivery may circulate until 11:00 P.M. during the curfew exclusively in the exercise of their job duties. Some restrictions such as restaurant hours do not apply to hotels. For more information contact the hotel directly.

 

  • From January 11 to 26, 2021, restaurants will be able to receive customers who take up to 50% of their installed capacity in their facilities, in strict compliance with current distancing protocols, without exceeding 6 people per table.

 

  • From January 11 to 26, 2021, it is established that working hours in the public sector will be until 3:00 p.m. and that 40% of the staff of public employees that are not essential for the activity of the State will work from home, through the technological means that allow teleworking.

 

  • Dominican Republic has a robust health care system that has been able to quickly detect cases of COVID-19 in the country. For more information about the coronavirus in Dominican Republic, please visit the Ministry of Public Health’s website. (https://www.msp.gob.do/web/) or download the COVID-RD mobile phone application, available on the App Store and Google Play, that works as a passport in which, through a QR code, visitors can report their condition and access many services and information.

 

  • For MITUR, the well-being and safety of visitors remains a priority, so it will continue to work in coordination with the other relevant authorities to further strengthen the country’s preventive measures against coronavirus. For more information visit https://drtravelcenter.com

 

FREQUENTLY ASKED QUESTIONS: 

Where can I have a PCR test done in the Dominican Republic with results 48 to 72 hours before the trip back to my country?

The Amadita and Reference laboratories can perform the PCR tests at home so it is necessary to coordinate with enough time to schedule the visit of the specialists, since 48 hours are required to process the sample and deliver the result, according to the following guidelines:

  • If you are in a hotel outside of Santo Domingo, we recommend that you schedule the test from the moment you arrive in the country to ensure the availability of the specialists, so you can get the result when you need it.
  • If you are in Santo Domingo, you can schedule the test the same day or the next day.
    Remember that you must present your passport to take the test. For home tests to be performed at the hotel, you must inform the reception staff so they can give access to the laboratory specialists.

You can make an appointment for the PCR test sample collection through the following channels:

Amadita Laboratorio Clínico

It has 47 branches strategically located nationwide for general clinical analysis.

The COVID-19 PCR test is performed nationwide by requesting a visit to your hotel of a specialist or in person at the special collection points located in Santo Domingo and Santiago.  You can request the test by completing the form required by the Ministry of Health through the following channels:

  • App Amadita (available for Android & IOS)
  • Web page www.amadita.com
  • WhatsApp 809-682-5414

In addition, COVID-19 antibody tests can be ordered at any of their nationwide branches and at-home service.  Please check the nearest Amadita Clinical Laboratory branch and hours of operation on the Amadita App and website www.amadita.com.

For more information contact 809 682-5414 or www.amadita.com.

Referencia Laboratorio Clínico

A network of 51 locations throughout the country.

COVID-19 KIT

An easy and reliable self-collection set containing materials and instructions for collecting saliva samples. Our laboratory will manage the shipping and collection of the kit with an exclusive courier.

COVID-19 AUTO SERVICE

A method that consists of performing the test for the presence of the SARS-CoV-2 virus in your body from the comfort of your vehicle.

Appointment: www.labreferencia.com/auto-servicio-covid-19/

HOME SERVICE

A health care professional with personal protective equipment (PPE) is brought to the site for sampling.

  • Call Center: Tel. 809-221-2684
  • Referencia WhatsApp : Tel. 809-221-5545
How can I reduce my chances of contracting COVID-19?

General measures to protect against respiratory diseases include:

  • Frequently clean your hands (wash them with soap and water or alcohol solutions), especially after direct contact with sick people or their environment.
  • Avoid contact with people with signs of a respiratory illness, such as coughing or sneezing.
  • Cover your mouth and nose with disposable tissues when you cough or sneeze, and then wash your hands.

These measures also help protect you against frequent illnesses like the flu.

What should I do if I suspect I have COVID-19?

If you suspect that you have symptoms of COVID-19, the United States Center for Disease Control advises you to take the following steps:

  • Stay in your home or hotel room and call the doctor before going for a medical visit.
  • Avoid contact with other people and animals.
  • Wear a mask.
  • Cover your mouth or nose with a disposable tissue when you cough or sneeze.
  • Wash your hands regularly and for at least 20 seconds.
  • Avoid sharing personal items with others.
  • Clean all high-contact surfaces every day.
  • Monitor your symptoms.
What are the symptoms of the coronavirus?

The most common symptoms are fever, cough, and feeling short of breath. In some cases, there may also be digestive symptoms like diarrhea and abdominal pain. Symptoms can be aggravated in vulnerable individuals such as the elderly or people with compromised immune systems, among others.

Where can I get information about the coronavirus?

Information on COVID-19 can be found on the websites of different official organizations. Our recommendations are as follows:

INFORMATION UPDATED AS OF DECEMBER 28, 2020:

 

  • Entry Requirements: Aligning with the launch of the Responsible Tourism Recovery Plan on September 15, travelers no longer need to provide a negative PCR or COVID-19 test upon arrival. Instead, airports and other ports of entry will perform a quick, aleatory breath test to between 3% and 15% of passengers, and all those who present symptoms, upon arrival. Passengers under the age of five and crew members are exempt from this procedure. All passengers will also need to perform a temperature check. Passengers who present symptoms or whose test results are positive will be isolated and attended at authorized locations. Prior to departure, travelers should confirm with their airline provider and airport of origin regarding any testing or other related requirements for inbound flights to the Dominican Republic, or necessary requirements needed upon arrival to their country of origin. The Dominican Republic Civil Aviation Board issued a resolution cancelling all air operations between the United Kingdom and the Dominican Republic until January 10, 2021 following the discovery of a new strain of the coronavirus. Currently, only Dominican citizens are allowed to take ferry flights from the United Kingdom (England, Northern Ireland, Scotland and Wales) to Dominican Republic, and those passengers must quarantine for 7 days upon arrival. Ferry flights also transport UK citizens from the Dominican Republic to their country. Travelers whose trip originates in the UK and arrive to the Dominican Republic via connecting flights must also quarantine for 7 days upon arrival. All quarantines take place in facilities assigned by the Dominican government and may be extended, pending a negative PCR test result.

 

  • Traveler’s Health Affidavit: As part of the immigration and customs forms provided by the airline or by Dominican authorities, passengers will be required to fill out and submit a Traveler’s Health Affidavit until January 31, 2021. Through this form, passengers declare they have not felt any COVID-19 related symptoms in the last 72 hours and provide contact details for the next 30 days. As of February 1, 2021, the use of digital forms (E-Ticket) will be mandatory.

 

  • E-TICKET: As of November 29, 2020, all foreign and Dominican passengers entering or leaving Dominican Republic must complete the electronic entry and exit form, which combines the Traveler’s Health Affidavit, Customs Declaration and International Embarkation/Disembarkation forms. Between November 29, 2020, and January 31, 2021, Dominican authorities will accept both types of registrations to enter the country: the current one through physical forms, and the new one through the digital system. As of February 1, 2021, the use of digital forms will be mandatory. The form can be accessed through the following link: https://eticket.migracion.gob.do. Passengers will need to fill out a form for arrival and another one for departure and the system will generate two QR codes. Dominican airports have free internet access, so that passengers who did not fill out the form before flying can do so when they arrive in the country. To save time during the arrival procedure, we recommend filling out the form 72 hours before the trip, printing or making a screenshot of the QR code and keeping it on hand until arrival, where it will be scanned by the authorities when passengers go through Customs. The QR code will not be scanned during departure, but it is a confirmation that the form was completed correctly. If passengers need to make any changes to the form, they must fill it out a new form. Currently https://eticket.migracion.gob.do/ is presenting some technical difficulties to complete the forms using Apple devices (smartphones and tablets) and the Safari and Internet Explorer search engines, among others. The authorities are constantly working to improve the system and hope to solve this issue as soon as possible. As of now, we advise passengers who own Apple devices to complete it using a computer and to use another browser, such as Google Chrome. Currently the system works correctly using Android devices. For additional information and to watch an instructional video, please visit: https://viajerodigital.mitur.gob.do/
  • Free Health Coverage Plan: All international tourists arriving on commercial flights and staying at a hotel will be granted during the check-in process a temporary, free health coverage plan that provides coverage for emergencies in the event of an infection or exposure to COVID-19 while in-country. The coverage includes medical attention by specialists, medical transfers, transfer of a relative, penalty for airfare changes, lodging for prolonged stays and more. This insurance will be provided at no cost to visitors arriving on or before April 30, 2021 and will be 100% paid for by the Dominican government. In order to obtain coverage of the health plan the tourist must enter the country exclusively by air and only applies for guests staying at a hotel. For more information or to receive assistance while in the country in the event of exposure, please contact the Seguros Reservas Assistance Line by dialing +1 809 476 3232 so that a representative can determine the appropriate course of action on a case by case basis. For additional details regarding what is and is not covered by the policy, click HERE

 

  • Social Distancing: Airport terminals have established guidelines requiring social distancing as well as the mandatory use of face masks for employees and passengers.  Outside of the airports, social distancing of at least 6.5 feet (2 meters) and the use of face masks in public places are required for the general and traveling public within indoor spaces and in areas where social distancing is not possible. These locations include but are not limited to airport terminals, within indoor and outdoor shopping areas, while using public transportation, when seeking medical attention within a hospital or clinic, among others. Social distancing is also required at the beach, and within pool and jacuzzi areas. The maximum group size allowed is 10 people. Facial masks are optional for adults at the beach area, and not recommended for children. All equipment, including life jackets, snorkel, kayaks, pedal boats, etc. will be disinfected after each use. Please contact your hotel, preferred restaurant or tour operator for specific details regarding their protocols. As of December 15, the mandatory use of face masks in public places and private places of public use is confirmed in the national territory, as well as the other measures and protocols of social distancing adopted by the corresponding authorities; its non-compliance will be sanctioned.

 

  • To control the outbreak of COVID-19 in country, from December 15, 2020 until January 15, 2021, there is an established curfew in place in the National District and the following provinces: Santo Domingo, Santiago, Duarte, La Vega and Puerto Plata Monday through Sunday from 7:00 p.m. to 5:00 a.m. For the rest of the country, the curfew is established Monday through Friday from 9:00 p.m. to 5:00 a.m. and Saturdays, Sundays, and holidays from 7:00 p.m. to 5:00 a.m. There will be free transit Monday through Sunday until 9:00 p.m. throughout the country to ensure that citizens and tourists can return to their homes or hotels. On December 24 and 31, the curfew will be established from 7:00 p.m. to 5:00 a.m. with free transit until 1:00 a.m. of December 25, 2020 and January 1, 2021 and valid throughout the country. While hotel guests will not be required to follow these guidelines within their resort property, they will be limited to stay within the property during the associated hours. During this timeline, authorities will allow the transit of international visitors and vehicle operators who transport them, as well as properly identified employees of maritime and air transport companies, if they are moving to / from a port or airport. Hotel employees and suppliers can also transit freely while exercising work related activities.

 

  • On July 1, the country reactivated its tourism operation by opening its borders by air. The measures include:
    • Reactivation of commercial flights to and from the country’s airports.
    • Hotels restarted operations with the use of contact-free technologies and strict protocols to offer a clean, safe environment and promote social distancing.
    • Activities in bars and clubs remain suspended as well as national and international events and public, cultural, artistic and sports shows.
    • It is mandatory to keep social distancing and  wear face masks in all public spaces, such as banks, supermarkets and offices, among others.

 

  • On November 1, the country opened the ports, marinas and anchorage facilities to receive yachts, ferries, and cruise ships.

 

  • Public transportation operates with modified schedules, with at least 1.5 meters of separation between users and a 60% limited capacity. Bus services (OMSA) operates Monday through Friday from 6:00 a.m. to 6:30 p.m. and Saturdays and Sundays from 6:00 a.m. to 4:00 p.m.  Santo Domingo subway (Metro) operates Monday through Sunday from 6:00 a.m. to 8:00 p.m. Santo Domingo Cable Car operates Monday through Saturday from 6:00 a.m. to 8:00 p.m. and Sundays from 8:00 a.m. to 8:00 p.m. Santo Domingo subway (Metro) and Santo Domingo Cable Car will operate on December 24 and 31 from 6:00 a.m. to 8:00 p.m. and on December 25 and January 1 from 8:00 a.m. to 8:00 p.m.

 

  • Private transportation companies, malls and gambling companies are operating normally on the allowed working hours, except for casinos. All commercial establishments operating on closed environments must assure a separation of 1.5 meters between clients and the mandatory use of face masks, as well as the compliance of new sanitary measures announce by Public Health officials.

 

  • National Parks, Natural Monuments, Scientific Reserves and Ecological Parks are open from Monday to Friday from 8:00 a.m. to 5:00 p.m. and on Saturdays and Sundays from 8:00 a.m. to 4:00 p.m., with the following safety protocols: Permanent use of face masks, parents must accompany children under 14 years of age, continuous hand washing, staying overnight is not allowed, bathing in rivers and lagoons is prohibited, groups larger than 5 people are not allowed.

 

  • As of December 8, 2020, the following museums are open for visits from Tuesday to Sunday from 9:00 a.m. to 5:00 p.m. In Santo Domingo: Alcázar de Colón Museum, Royal Houses Museum, The Ozama Fortress Museum, Columbus Lighthouse Museum, Casa de Tostado (Dominican’s Family Museum), and National Museum of Natural History. In Puerto Plata: Fortress of San Felipe Museum. In Santiago de los Caballeros: Monument to the Heroes of the Restoration. In Moca: July 26th Museum. In San Rafael de Yuma: Juan Ponce de León’s Residence.

 

  • Indoor gyms are open with strict sanitary protocols. The Western border is closed by land, except for the transportation of merchandises. Religious services are permitted with a reduced number of attendees.

 

  • Restaurants, liquor stores, community stores and any other commercial establishment must operate depending on the curfew times established to their community. Restaurant employees or contractors providing home delivery may circulate until 11:00 P.M. during the curfew exclusively in the exercise of their job duties. Some restrictions such as restaurant hours do not apply to hotels. For more information contact the hotel directly.

 

  • As of December 15, meetings of groups of more than 10 people in public places and private places of public use are prohibited in the national territory. In commercial establishments, such as restaurants and bars, only groups of a maximum of 10 people per table will be allowed, as long as 70% of the total capacity of the establishment is not exceeded, in accordance with the health and social distancing protocols adopted by the authorities.

 

  • As of December 15, the sale of all kinds of alcoholic beverages, in any of their presentations, by any person or commercial establishment, is prohibited in the national territory, Monday through Sunday from 6:00 p.m. to 5:00 a.m., without detriment to measures of this nature that the Ministry of the Interior and Police may additionally adopt.

 

  • The use of public pools, lakes and rivers has been temporarily banned at a nation-wide level. Beaches remain open, while still practicing social distancing. Parks are open for recreational and exercise purposes.

 

  • Dominican Republic has a robust health care system that has been able to quickly detect cases of COVID-19 in the country. For more information about the coronavirus in Dominican Republic, please visit the Ministry of Public Health’s website. (https://www.msp.gob.do/web/) or download the COVID-RD mobile phone application, available on the App Store and Google Play, that works as a passport in which, through a QR code, visitors can report their condition and access many services and information.

 

  • For MITUR, the well-being and safety of visitors remains a priority, so it will continue to work in coordination with the other relevant authorities to further strengthen the country’s preventive measures against coronavirus. For more information visit https://drtravelcenter.com

INFORMATION UPDATED AS OF JULY 1, 2020:

 

Dominican Republic Announces Protocols for the Reactivation of Tourism

 

Dominican Republic – July 1, 2020 – The Dominican Republic Ministry of Tourism (MITUR) announced the safety protocols to be followed by all tourism operators and establishments to help ensure the health of tourists and locals alike. The documents, which can be downloaded from the Ministry’s website (www.GoDominicanRepublic.com) detail the precautions and additional security measures that will be put into practice starting July 1, the date on which tourism is reactivated.

“The measures contained in the protocols are the result of extensive work and coordination between government and private entities,” said Minister of Tourism Francisco Javier García. “All safety measures conform to the recommendations of the World Health Organization and aim to ensure the safety of all those who participate in tourism, from service providers to visitors. Our guiding principle is to generate a framework and tools to offer unforgettable tourist experiences in accordance with the most rigorous standards in the industry,” said Minister García.

In an effort to ensure safe and efficient air travel to the country, additional protocols will be implemented at airports. This begins with upon arrival, all passengers will have their temperature checked as they disembark the plane. If a passenger registers a temperature above 100.6 °F degrees (38 °Cor presents any other symptoms, airport authorities will administer a rapid COVID-19 test and initiate the protocols for isolation and treatment of the case. In addition, airport terminals have established guidelines requiring social distancing as well as the mandatory use of face masks for employees and passengers. As part of immigration and customs forms provided by the airline or by Dominican authorities, passengers will be required to fill out and submit a Traveler’s Health Affidavit. Through this form, passengers declare they have not felt any COVID-19 related symptoms in the last 72 hours and provide contact details for the next 30 days.

The measures and regulations include, but are not limited to:

HOTELS

  • Taking the temperature of each guest at check-in and having them sign a declaration of health
  • Providing guests with masks and disinfectant gel
  • Redistribution of hotel spaces to maintain distance in all common areas (reception, restaurants, swimming pools, )
  • Baggage disinfection
  • Elimination of self-serve food and beverage, so that utensils are handled only by establishment personnel
  • Special protocols for the care and isolation of guests with symptoms

 

BARS 

  • Cleaning and disinfecting all tables between one client and another
  • Biweekly COVID-19 tests for all work personnel
  • Capacity is limited to 35% to guarantee ample distance between customers
  • Customers must wear a mask to enter any premise, but they can elect to remove it once seated at their table
  • Antibacterial gel dispensers will be placed in all bars, in places easily accessible to customers

 

RESTAURANTS

  • Distance of at least two meters between tables and a limit of ten diners per table
  • Implementation of digital menus, disposable printed menus or other options that reduce physical contact
  • Use of food disinfectants for produce consumed raw
  • Frequent disinfection of all surfaces that employees or customers touch frequently

 

MARITIME TRANSPORT AND AQUATIC SPORTS

  • Taking the temperature of every passenger prior to boarding any excursion transportation
  • Thoroughly sanitizing all equipment used by customers (tanks, masks, paddles, etc.) before and after use
  • All boats will be sanitized before and after each use
  • Maintaining established safety distance throughout the activity

 

OTHER RECREATIONAL AND TOURISM ACTIVITIES

  • These guidelines apply to horseback riding, sightseeing, zip lines, theme parks and paintball
  • Reduction of vehicle occupancy to 50% to guarantee safe distances between clients
  • Use of masks inside all vehicles
  • Preparation of one-way routes to avoid crossing paths with other groups
  • Sanitization of all surfaces and equipment that customers come into contact with (reins, harnesses, helmets, vests, )

 

The entities in charge of supervising the compliance of these protocols are the Ministry of Tourism and the Ministry of Public Health. In addition, in the case of hotels, a certification program has been established through the creation of a Quality Council headed by the National Association of Hotels and Tourism (ASONAHORES) that will guarantee that establishments comply with the regulations, which will provide visitors with a sense of security and trust.

Previous updates

INFORMATION UPDATED AS OF MAY 18, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) & Pan American Health Organization (PAHO), implemented a prevention and contingency plan to address the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Considering the global development of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures for Phase 3 of the prevention and contingency plan, which were extended until May 17.

 

  • Starting on May 20, the Dominican Republic will enter Phase 1 of the de-escalation process, with measures including:
    • Until June 2, the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. As of the date of this release, the official date of reopening of the country’s borders has not been confirmed. All Dominican passengers coming from abroad will be quarantined for two weeks.
    • Activities in bars and clubs remain suspended until June 2, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.
    • Starting on May 20, bus services (OMSA), subway and cable cars will open at 30% capacity from 6:00 am to 6:00 pm.
    • It is mandatory to keep social distancing and wear face masks in all public spaces, such as banks, supermarkets and offices, among others.

 

  • The national curfew will be extended until June 1 between 7:00 pm and 7:00 am from Monday to Saturday and from 5:00 pm to 5:00 am on Sunday, except for medical, sanitary and security personnel, accredited journalists and people and vehicles related to production and distribution of food and medications; water, telecommunications, ports, airports and other essential industries.

 

INFORMATION UPDATED AS OF APRIL 30, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and considering the development of the global situation of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan, which were extended until May 17.

 

  • Until May 17 the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. All passengers coming from abroad will be quarantined for two weeks.

 

  • Activities in bars and clubs remain suspended until May 17, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period. 

 

  • The national curfew will continue until May 17 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • The circulation of public buses and the operation of OMSA Services, Subway and Cable cars remains suspended until further notice.

 

  • It is mandatory to wear face masks in all public spaces, such as banks and supermarkets, among others.

 

INFORMATION UPDATED AS OF APRIL 20, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and considering the development of the global situation of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan, which were extended until April 30.

 

  • Until April 30 the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. All passengers coming from abroad will be quarantined for two weeks.

 

  • Activities in bars and clubs remain suspended until April 30, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period. 

 

  • The national curfew will continue until April 30 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • The circulation of public buses and the operation of OMSA Services, Subway and Cable cars remains suspended until further notice.

 

  • It is mandatory to wear face masks in all public spaces, such as banks and supermarkets, among others.

 

INFORMATION UPDATED AS OF APRIL 9, 2020:

 

  • From April 3 and for the following 15 days, the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country.

 

  • Domestic traveling for individuals is also prohibited during this period until Monday April 13.

 

  • Activities in bars and clubs remain suspended for the 15 more days, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.

 

  • The national curfew will continue from April 3 from 5:00 pm to 6:00 am for 15 more days, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • 16 hotels in different destinations remain open, offering services to tourists affected by travel restrictions.

 

INFORMATION UPDATED AS OF MARCH 26, 2020 (2:00 P.M.):

 

  • A national curfew was decreed starting on Friday March 27 until Friday April 3 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • Quarantine has been established for passengers who, in the last two weeks, traveled to the countries mentioned above.

 

  • The sanitary review of aircraft and ships are being reinforced to continuously assess the risk and mitigate the potential spread of the virus. In addition, all airports of the Dominican Republic have been equipped with temperature screening equipment that allows travelers with fever to be identified.

 

INFORMATION UPDATED AS OF MARCH 23, 2020 (6:00 A.M.):

 

  • A national daily curfew has been issued, from 8:00 p.m. to 6:00 a.m. every day. This curfew will go into effect on Friday, March 20 and run through Friday, April 3. Only medical, sanitary, security personnel and accredited journalists will be exempt.

 

  • The circulation of public buses and the operation of OMSA services, subway, and cable cars will be suspended beginning Saturday, March 21 at 6:00 am, until further notice.

 

  • The Dominican Republic Ministry of Tourism has collaborated with travelers in destination to assure their safe return to their countries of origin, assessing case by case particularities imposed by local legislation.

 

INFORMATION UPDATED AS OF MARCH 19, 2020 (6:00 a.m.):

 

  • On March 11, 2020, the World Health Organization (WHO) declared the coronavirus (COVID-19) a pandemic.

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and taking into account the development of the global situation of COVID- 19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan.

 

  • From Thursday, March 19, 2020 at 6:00 am and for the following 15 days, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country.

 

  • Ferry flights will be authorized only to return foreign citizens to their countries of origin, as well as the departure and arrival of planes, cargo ships and fuels to guarantee supplies for the country’s population.

 

  • Activities in bars and clubs are suspended for the next 15 days, while restaurants will only be allowed to operate for take-out and delivery Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.

 

  • Members of the Association of Hotels and Tourism of Dominican Republic (ASONAHORES) have implemented a pre-epidemic protocol to reinforce the sanitation of their facilities, following the recommendations of the Ministry of Public Health. They have implemented measures such as:
    • Ensuring that employees, contractors, and customers have access to the necessary hygiene services to prevent a spread of the virus;
    • Alcohol-based gel dispensers have been made available in easily accessible places for workers and tourists, while notices have been put up with information on handwashing;
    • Areas have been designated for isolating people who are sick until the public health authorities arrive, among other measures.

 

  • Dominican Republic has a robust health system that has been able to carry out an early identification of the cases in the country, as well as to maintain a map of these cases.

 

  • For more information about the coronavirus in Dominican Republic, please visit the Ministry of Public Health’s website (https://www.msp.gob.do/web/).

 

  • For MITUR, the well-being and safety of visitors remains a priority, so it will continue to work in coordination with the other relevant authorities to further strengthen the country’s preventive measures against coronavirus.

FREQUENTLY ASKED QUESTIONS

Are there any travel restrictions for tourists considering travel to Dominican Republic?

Effective Thursday, March 19, 2020, at 6:00 a.m., and effective through July 1, 2020, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic will be suspended along with the arrival and departure of all cruises in all ports in the country. 

 

Are there any travel restrictions for locals considering travel outside of Dominican Republic?

Effective Thursday, March 19, 2020, at 6:00 a.m., and effective through July 1, 2020, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic will be suspended along with the arrival and departure of all cruises in all ports in the country. 

 

I have a trip planned prior to July 1, 2020; how should I go about revising my travel plans?

We encourage you to contact your airline, travel agent or insurance company to discuss your travel plans and options for canceling or postponing current bookings. We understand these unprecedented times have caused many challenges, but the well-being and safety of our citizens and visitors remain our top priority. We will continue to work in coordination with the other relevant global and local authorities to further strengthen the country’s preventive measures against Covid-19.

 

I’m currently in-country at a resort, do these measures imply that I cannot leave until July 1, 2020?

No, ferry flights will be authorized only to return foreign citizens to their countries of origin, as well as the departure and arrival of planes, cargo ships and fuels to guarantee supplies for the country’s population. To discuss the next steps regarding your accommodations and travel plans, we encourage you to contact your airline, travel agent or insurance company to discuss your travel plans and options.

 

I’m currently in-country at a resort, what measures are being taken to ensure our safety? 

Members of the Association of Hotels and Tourism of Dominican Republic (ASONAHORES) have implemented a protocol to reinforce the sanitation of their facilities, following the recommendations of the Ministry of Public Health. They have implemented measures such as:

  • Ensuring that employees, contractors, and customers have access to the necessary hygiene services to prevent a spread of the virus; 
  • Alcohol-based gel dispensers have been made available in easily accessible places for workers and tourists, while notices have been put up with information on handwashing;
  • Areas have been designated for isolating people who are sick until the public health authorities arrive, among other measures.

 

I have a trip to Dominican Republic planned post-July 1, 2020; will I be able to go? 

As of now, the current measures prohibiting outbound and inbound travel are in effect March 19 through July 1, 2020. However, with the ever-changing nature of the situation, we are unable to speak to the travel environment following July 1, 2020 but will continue to provide proactive updates via our GoDominicanRepublic.com website, as well as our social channels The well-being and safety of our citizens and visitors remain our top priority. That being said, we will continue to work in coordination with the other relevant global and local authorities to further strengthen the country’s preventive measures against COVID-19 as needed, if additional measures are announced we will share as they are available.

 

How can I reduce my chances of contracting COVID-19?

General measures to protect against respiratory diseases include:

  • Frequently clean your hands (wash them with soap and water or alcohol solutions), especially after direct contact with sick people or their environment.
  • Avoid contact with people with signs of a respiratory illness, such as coughing or sneezing.
  • Cover your mouth and nose with disposable tissues when you cough or sneeze, and then wash your hands.

These measures also help protect you against frequent illnesses like the flu.

 

What should I do if I suspect I have COVID-19?

If you suspect that you have symptoms of COVID-19, the United States Center for Disease Control advises you to take the following steps:

  • Stay in your home or hotel room and call the doctor before going for a medical visit.
  • Avoid contact with other people and animals.
  • Wear a mask.
  • Cover your mouth or nose with a disposable tissue when you cough or sneeze.
  • Wash your hands regularly and for at least 20 seconds.
  • Avoid sharing personal items with others.
  • Clean all high-contact surfaces every day.
  • Monitor your symptoms.

 

What are the symptoms of the coronavirus?

The most common symptoms are fever, cough, and feeling short of breath. In some cases, there may also be digestive symptoms like diarrhea and abdominal pain. Symptoms can be aggravated in vulnerable individuals such as the elderly or people with compromised immune systems, among others.

 

Where can I get information about the coronavirus?

Information on COVID-19 can be found on the websites of different official organizations. Our recommendations are as follows:

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