Informações Sobre o Coronavírus (COVID-19)

ULTIMAS ATUALIZAÇÕES

INFORMACIÓN ACTUALIZADA AL 18 DE OCTUBRE DE 2020:

 

  • Requisitos de ingreso: En consonancia con el lanzamiento del Plan de Recuperación Responsable del Turismo el 15 de septiembre, los viajeros ya no necesitan proporcionar una prueba PCR o COVID-19 negativa a su llegada. En cambio, los aeropuertos y otros puertos de entrada administrarán una prueba de aliento rápida y aleatoria a entre el 3% y el 10% de los pasajeros y todos aquellos que presenten síntomas a su llegada. Todos los pasajeros también deberán realizar un control de temperatura. Los pasajeros que presenten síntomas o cuyos resultados de análisis sean positivos serán aislados y atendidos en lugares autorizados. Antes del viaje, los viajeros deben confirmar con su aerolínea y el aeropuerto de origen con respecto a cualquier prueba u otros requisitos relacionados para los vuelos entrantes a República Dominicana, o los requisitos necesarios al regresar a su país de origen.

 

  • Declaración Jurada de Salud del Viajero: Como parte de los formularios de migración y aduanas proporcionados por la aerolínea o por las autoridades dominicanas, los pasajeros deberán completar y presentar una Declaración Jurada de Salud del Viajero. Por medio de este formulario, los pasajeros declaran no haber sentido ningún síntoma relacionado al COVID-19 en las últimas 72 horas y proporcionan datos de contacto para los próximos 30 días.

 

  • Plan de Asistencia al Viajero: A todos los turistas internacionales que lleguen en vuelos comerciales y visiten un hotel se les otorgará un plan de asistencia de viajes temporal y gratuito durante el proceso de registro en el hotel, que incluirá cobertura para emergencias en caso de infección o exposición al COVID-19 mientras estén en el país. La cobertura incluye atención médica por especialistas, traslados médicos, traslado de un familiar, exención de penalización por cambios de pasaje aéreo, hospedaje por estadías prolongadas y más. Este seguro se proporcionará sin costo a los visitantes que lleguen antes del 31 de diciembre de 2020 y será pagado en un 100% por el Gobierno dominicano. Para obtener la cobertura del plan de asistencia, el turista debe ingresar al país exclusivamente por vía aérea y solo aplica para los que se alojen en un hotel. Para obtener más información o para recibir asistencia en el país en caso de exposición, comuníquese con la Línea de Asistencia de Seguros Reservas llamando al +1 809 476 3232 para que un representante pueda determinar el curso de acción apropiado caso por caso. Para obtener detalles adicionales sobre lo que está y no está cubierto por la póliza, haga clic AQUÍ.

 

  • Distanciamiento social: Las terminales del aeropuerto han establecido normativas que requieren el distanciamiento social, así como el uso obligatorio de mascarillas para empleados y pasajeros. Afuera de los aeropuertos, se requiere un distanciamiento social de al menos 6.5 pies (2 metros) y el uso de mascarillas en todos los lugares públicos. Los lugares incluyen, pero no se limitan a, dentro de áreas comerciales interiores y exteriores, mientras se usa el transporte público, cuando se busca atención médica dentro de un hospital o clínica, entre otros. También se requiere distanciamiento social en la playa y en las áreas de piscinas y jacuzzis. El tamaño máximo permitido de un grupo es de 10 personas. Las mascarillas faciales son opcionales para los adultos en el área de la playa y no se recomiendan para los niños. Todo el equipo, incluidos chalecos salvavidas, snorkel, kayaks, botes a pedales, etc., será desinfectado después de cada uso. Comuníquese con su hotel, restaurante preferido u operador turístico para obtener detalles específicos sobre sus protocolos.

  • Para controlar la propagación del COVID-19 en el país, hasta el 11 de noviembre, se establece el toque de queda de 9:00 p.m. a 5:00 a.m. de lunes a viernes y de 7:00 p.m. a 5:00 a.m. los sábados y domingos en todo el país. Si bien no se requerirá que los huéspedes del hotel sigan estas pautas dentro de su resort, estarán limitados a permanecer dentro de la propiedad durante las horas establecidas. Durante el horario del toque de queda se permitirá la circulación de pasajeros internacionales y operadores de vehículos particulares o comerciales que los transporten, así como empleados del sector de transporte marítimo y aéreo debidamente identificados, en tránsito hacia o desde puertos y aeropuertos; y de empleados o contratistas de los sectores de hotelería exclusivamente durante el ejercicio de sus funciones laborales.

 

  • A partir del 1ro. de julio el país reinició la operación turística, con la apertura de las fronteras del país por tierra, mar y aire. Las medidas incluyen:
    • Reactivación de vuelos comerciales desde y hacia los aeropuertos del país.
    • Reapertura de hoteles, apegándose a estrictos protocolos para ofrecer un ambiente seguro, que contempla todas las medidas de limpieza y promueve el distanciamiento social, así como el uso de tecnologías contact-free.
    • Se mantienen suspendidas las actividades en bares y discotecas, así como los eventos nacionales e internacionales y espectáculos públicos, culturales, artísticos y deportivos.
    • Es obligatorio el distanciamiento físico y el uso de mascarillas en todos los espacios públicos como bancos, supermercados y oficinas, entre otros.

 

  • El transporte público opera con horarios modificados y distanciamiento físico de al menos 1.5 metros, disminuyendo su capacidad al 60%. Los servicios del Metro, OMSA (autobuses) y el Teleférico de Santo Domingo operarán de 6:00 am a 8:00 pm de lunes a viernes y de 6:00 am a 6:00 pm los sábados y domingos. El Teleférico opera de 8am a 6pm los domingos.

 

  • El transporte colectivo privado de pasajeros, centros comerciales y las empresas de juegos de azar operan con normalidad en los horarios permitidos, exceptuando casinos. Todo establecimiento comercial que opere en espacios cerrados debe asegurar un distanciamiento físico de 1.5 metros, además del uso adecuado de mascarillas, así como el cumplimiento del resto de las nuevas normas sanitarias establecidas por Salud Pública.

 

  • Los Parques Nacionales, Monumentos Naturales, Reservas Científicas y Parques Ecológicos están abiertos para ser visitados en horario de lunes a viernes de 8:00 am a 4:00 pm y los sábados y domingos de 8:00 am – 3:00 pm, con los siguientes protocolos de seguridad: Uso permanente de mascarilla, padres deben acompañar a menores de 14 años, lavado continuo de manos, no está permitido pernoctar, prohibido bañarse en los ríos y lagunas, evitar grupos mayores de 5 personas.

 

  • Los gimnasios en espacios cerrados están operando bajo estrictos protocolos sanitarios. La frontera terrestre (al oeste del país) permanece cerrada, excepto para el transporte de mercancías. Los servicios religiosos están permitidos, con un reducido número de personas.

 

  • Los establecimientos de expendio al público de alimentos y bebidas alcohólicas, del tipo colmados, cafeterías, abastos y bodegas, así como restaurantes, deben operar dependiendo del horario de toque de queda en la localidad donde se encuentren. Los empleados o contratistas de restaurantes que brinden servicio a domicilio podrán circular hasta las 11:00 P.M. durante el toque de queda exclusivamente en el ejercicio de sus funciones laborales. Algunas restricciones como los horarios de los restaurantes no aplican para los hoteles. Para más información consulte directamente con su hotel.

 

  • Se prohíbe el uso de piscinas públicas, lagunas y ríos a nivel nacional. Todas las playas están abiertas, manteniendo el distanciamiento social. Los parques públicos continúan abiertos para motivos recreacionales y ejercitarse al aire libre.

 

  • República Dominicana cuenta con un sistema de salud robusto que ha sido capaz de realizar la identificación de los casos presentes en el país. Para más información sobre el COVID-19 en República Dominicana, favor dirigirse a la página web del Ministerio de Salud Pública (https://www.msp.gob.do/web/) o descargue la aplicación móvil COVID-RD, disponible en el App Store y Google Play, que funciona como un pasaporte para los turistas con el que, a través de un código QR, el visitante puede reportar su condición y tener acceso a una serie de servicios e información.

 

  • Para MITUR, el bienestar y la seguridad de los visitantes es una prioridad, por lo que seguirá trabajando en coordinación con las demás autoridades relevantes para seguir fortaleciendo las medidas preventivas del país frente al coronavirus. Para más información visitar el Centro de Información al Viajero: https://drtravelcenter.com/es/

 

PREGUNTAS FRECUENTES:

 

¿Cómo puedo reducir las posibilidades de contagiarme?

Las medidas genéricas de protección individual frente a enfermedades respiratorias incluyen:

  • Realizar una higiene de manos frecuente (lavado con agua y jabón o soluciones con alcohol), especialmente después de contacto directo con personas enfermas o su entorno.
  • Evitar contacto con personas con signos de afección respiratoria, como tos o estornudos.
  • Cubrirse la boca y la nariz con pañuelos desechables o toser o estornudar y lavarse las manos.

Estas medidas, además, protegen frente a enfermedades frecuentes como la gripe.

 

¿Qué tengo que hacer si sospecho que tengo el coronavirus?

Si usted sospecha que tiene los síntomas del COVID-19, siga los siguientes pasos de acuerdo con el Centro para el Control de Enfermedades de Estados Unidos:

  • Quédese en su casa o habitación de hotel y llame al doctor antes de ir a una visita médica.
  • Evite el contacto con otras personas y animales
  • Utilice una mascarilla
  • Cubra la tos y estornudos con un pañuelo desechable.
  • Lave sus manos constantemente por al menos 20 segundos.
  • Evite compartir artículos personales con otras personas
  • Limpie todas las superficies de alto contacto todos los días
  • Monitoree sus síntomas

 

¿Cuáles son los síntomas del coronavirus?

Los síntomas más comunes incluyen fiebre, tos, y sensación de falta de aire. En algunos casos también puede haber síntomas digestivos como diarrea y dolor abdominal.  Los síntomas pueden agravarse en individuos vulnerables como personas mayores o con sistema inmunológico comprometido, entre otras.

 

¿Dónde puedo conseguir información sobre el coronavirus?

La información sobre el COVID-19 puede ser encontrada en las páginas de internet de diferentes organismos oficiales. Nuestra recomendación es la siguiente:

  • Organización Mundial de la Salud:

https://www.who.int/es/emergencies/diseases/novel-coronavirus-2019

  • Organización Panamericana de la Salud:

https://www.paho.org/hq/index.php?option=com_content&view=article&id=15696:coronavirus-disease-covid-19&Itemid=4206&lang=es

  • Ministerio de Salud Pública de República Dominicana:

https://www.msp.gob.do/web/

  • Centro para el Control de Enfermedades de Estados Unidos:

https://www.cdc.gov/coronavirus/2019-ncov/index-sp.html

INFORMAÇÕES ATUALIZADAS EM 1 DE JULHO DE 2020:

 

República Dominicana anuncia protocolos para a reativação do turismo

 

República Dominicana, 1º de julho de 2020 – O Ministério do Turismo da República Dominicana (MITUR) divulgou os protocolos que devem ser seguidos pelos diferentes estabelecimentos e operadores de atividades relacionados à indústria turística para assegurar a saúde dos turistas e também de seus colaboradores. Os documentos, disponíveis para download no portal oficial de turismo do país (www.godominicanrepublic.com), detalham as precauções e medidas adicionais de segurança que foram colocadas em prática desde 1º de julho, data que se deu reinício às atividades turísticas no destino.

“As medidas contidas nos protocolos são resultado de um extenso trabalho de coordenação entre entidades governamentais e privadas”, garantiu o Ministro de Turismo, Francisco Javier García. “Todas elas estão ajustadas às recomendações da Organização Mundial da Saúde e contam com o objetivo de zelar pela segurança de todos que participam da atividade turística, desde os prestadores de serviços  até os visitantes. Nosso princípio básico é gerar estrutura e ferramentas para oferecer experiências turísticas inesquecíveis de acordo com os padrões mais rigorosos da indústria”, aponta García.

Os protocolos buscam garantir a segurança dos visitantes desde o momento da chegada ao país. No desembarque, será aferida a temperatura de todos os passageiros e, em caso de medição superior a 38o C, ou qualquer outro sintoma, será realizado um exame rápido, que permitirá colocar em ação os protocolos de isolamento e gestão de casos. Também foram estabelecidas diretizes de distanciamento social nos terminais dos aeroportos, assim como o uso obrigatório de máscaras para funcionários e passageiros. Todas as pessoas que ingressam na República Dominicana devem preencher, além dos formulários de imigração e alfândega, uma declaração de saúde em que o viajante garante não ter apresentado nenhum dos sintomas nas últimas 72 horas, proporcionando seus dados para contato nos próximos 30 dias. Esta declaração será entregue para assinatura do passageiro pela equipe do aeroporto ou da companhia aérea.

Outras medidas colocadas em prática desde 1º de julho incluem:

Hotéis

  • Medição da temperatura dos hóspedes no momento do check-in e assinatura de declaração de saúde
  • Entrega de kits com máscaras e álcool em gel aos hóspedes
  • Redistribuição dos espaços para manter o distanciamento em todas as áreas comuns (recepção, restaurantes, piscinas, etc.)
  • Higienização das bagagens
  • Retirada dos autosserviços de alimentação e bebidas, para que os utensílios sejam manuseados apenas pela equipe do estabelecimento
  • Protocolos especiais para atenção e isolamento de hóspedes que apresentarem sintomas

 

Bares 

  • Limpeza e desinfecção de mesas entre um cliente e outro
  • Exames quinzenais de Covid-19 para todos colaboradores
  • Limite de capacidade máxima de 35% para garantir o distanciamento entre os clientes
  • Os clientes devem entrar no local usando máscaras, e poderão retirá-las uma vez instalados em suas mesas
  • Em todos os bares serão instalados dispensadores de álcool em gel, em lugares de fácil acesso para os clientes

 

Restaurantes

  • Distanciamento de, ao menos, dois metros entre as mesas e limite de 10 pessoas cada
  • Implementação de cardápios digitais, menus impressos descartáveis ou outra opção que reduza o contato físico
  • Utilização de desinfetantes alimentícios para alimentos ingeridos crus
  • Higienização de todas as superfícies que os funcionários ou clientes toquem com frequência

 

Transporte marítimo e esportes aquáticos

  • Aferição da temperatura de clientes no momento da entrada no transporte da excursão
  • Todos os equipamentos utilizados pelo cliente (tanques, máscaras de mergulho, remos, etc.) serão higienizados antes e depois de cada uso
  • As embarcações serão higienizadas antes e depois de cada utilização
  • Manter uma distância de segurança estabelecida durante toda a atividade

 

Outras atividades recreativas e turísticas

  • O guia se aplica a passeios a cavalo, passeios turísticos, tirolesas, parques temáticos e paintball
  • Redução da ocupação máxima dos veículos para 50%, para garantir o distanciamento entre os clientes
  • Uso de máscara no interior dos veículos
  • Elaboração de percursos em apenas um sentido para evitar o encontro com outros grupos
  • Higienização de todas as superfícies e equipes que entrarem em contato com os clientes (rédeas, arreios, capacetes, coletes, etc.)

 

O Ministério de Turismo e o Ministério de Saúde Pública serão as entidades encarregadas de supervisionar o cumprimento de todos os protocolos. Para os hotéis, foi estabelecido um programa de certificação mediante a criação de um Conselho de Qualidade, dirigido pela Associação Nacional de Hotéis e Turismo (ASONAHORES), que irá avaliar os estabelecimentos que cumprem com as normativas, contribuindo para gerar um clima de confiança entre os turistas.

Previous updates

INFORMATION UPDATED AS OF MAY 18, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) & Pan American Health Organization (PAHO), implemented a prevention and contingency plan to address the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Considering the global development of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures for Phase 3 of the prevention and contingency plan, which were extended until May 17.

 

  • Starting on May 20, the Dominican Republic will enter Phase 1 of the de-escalation process, with measures including:
    • Until June 2, the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. As of the date of this release, the official date of reopening of the country’s borders has not been confirmed. All Dominican passengers coming from abroad will be quarantined for two weeks.
    • Activities in bars and clubs remain suspended until June 2, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.
    • Starting on May 20, bus services (OMSA), subway and cable cars will open at 30% capacity from 6:00 am to 6:00 pm.
    • It is mandatory to keep social distancing and wear face masks in all public spaces, such as banks, supermarkets and offices, among others.

 

  • The national curfew will be extended until June 1 between 7:00 pm and 7:00 am from Monday to Saturday and from 5:00 pm to 5:00 am on Sunday, except for medical, sanitary and security personnel, accredited journalists and people and vehicles related to production and distribution of food and medications; water, telecommunications, ports, airports and other essential industries.

 

INFORMATION UPDATED AS OF APRIL 30, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and considering the development of the global situation of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan, which were extended until May 17.

 

  • Until May 17 the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. All passengers coming from abroad will be quarantined for two weeks.

 

  • Activities in bars and clubs remain suspended until May 17, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period. 

 

  • The national curfew will continue until May 17 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • The circulation of public buses and the operation of OMSA Services, Subway and Cable cars remains suspended until further notice.

 

  • It is mandatory to wear face masks in all public spaces, such as banks and supermarkets, among others.

 

INFORMATION UPDATED AS OF APRIL 20, 2020:

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the country. On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and considering the development of the global situation of COVID-19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan, which were extended until April 30.

 

  • Until April 30 the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country. All passengers coming from abroad will be quarantined for two weeks.

 

  • Activities in bars and clubs remain suspended until April 30, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period. 

 

  • The national curfew will continue until April 30 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • The circulation of public buses and the operation of OMSA Services, Subway and Cable cars remains suspended until further notice.

 

  • It is mandatory to wear face masks in all public spaces, such as banks and supermarkets, among others.

 

INFORMATION UPDATED AS OF APRIL 9, 2020:

 

  • From April 3 and for the following 15 days, the country’s borders will remain closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country.

 

  • Domestic traveling for individuals is also prohibited during this period until Monday April 13.

 

  • Activities in bars and clubs remain suspended for the 15 more days, while restaurants will only be allowed to operate for take-out and delivery orders. Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.

 

  • The national curfew will continue from April 3 from 5:00 pm to 6:00 am for 15 more days, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • 16 hotels in different destinations remain open, offering services to tourists affected by travel restrictions.

 

INFORMATION UPDATED AS OF MARCH 26, 2020 (2:00 P.M.):

 

  • A national curfew was decreed starting on Friday March 27 until Friday April 3 from 5:00 pm to 6:00 am, except for medical, sanitary and security personnel, accredited journalists and people and vehicles linked to the industry and trade of food, energy, water, telecommunications, ports, airports and others.

 

  • Quarantine has been established for passengers who, in the last two weeks, traveled to the countries mentioned above.

 

  • The sanitary review of aircraft and ships are being reinforced to continuously assess the risk and mitigate the potential spread of the virus. In addition, all airports of the Dominican Republic have been equipped with temperature screening equipment that allows travelers with fever to be identified.

 

INFORMATION UPDATED AS OF MARCH 23, 2020 (6:00 A.M.):

 

  • A national daily curfew has been issued, from 8:00 p.m. to 6:00 a.m. every day. This curfew will go into effect on Friday, March 20 and run through Friday, April 3. Only medical, sanitary, security personnel and accredited journalists will be exempt.

 

  • The circulation of public buses and the operation of OMSA services, subway, and cable cars will be suspended beginning Saturday, March 21 at 6:00 am, until further notice.

 

  • The Dominican Republic Ministry of Tourism has collaborated with travelers in destination to assure their safe return to their countries of origin, assessing case by case particularities imposed by local legislation.

 

INFORMATION UPDATED AS OF MARCH 19, 2020 (6:00 a.m.):

 

  • On March 11, 2020, the World Health Organization (WHO) declared the coronavirus (COVID-19) a pandemic.

 

  • From the first week of February, Dominican Republic, with the support of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), has had in action a prevention and contingency plan to deal with the potential risk of virus entering the On March 1, this plan went into its second phase and the government announced new preventive measures. Similarly, and taking into account the development of the global situation of COVID- 19, on Tuesday, March 17, the government of Dominican Republic established new measures as input to phase 3 of the prevention and contingency plan.

 

  • From Thursday, March 19, 2020 at 6:00 am and for the following 15 days, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic from said date and time will be suspended along with the arrival and departure of all cruises in all ports in the country.

 

  • Ferry flights will be authorized only to return foreign citizens to their countries of origin, as well as the departure and arrival of planes, cargo ships and fuels to guarantee supplies for the country’s population.

 

  • Activities in bars and clubs are suspended for the next 15 days, while restaurants will only be allowed to operate for take-out and delivery Likewise, national and international events and public, cultural, artistic and sports shows are suspended for the same period.

 

  • Members of the Association of Hotels and Tourism of Dominican Republic (ASONAHORES) have implemented a pre-epidemic protocol to reinforce the sanitation of their facilities, following the recommendations of the Ministry of Public Health. They have implemented measures such as:
    • Ensuring that employees, contractors, and customers have access to the necessary hygiene services to prevent a spread of the virus;
    • Alcohol-based gel dispensers have been made available in easily accessible places for workers and tourists, while notices have been put up with information on handwashing;
    • Areas have been designated for isolating people who are sick until the public health authorities arrive, among other measures.

 

  • Dominican Republic has a robust health system that has been able to carry out an early identification of the cases in the country, as well as to maintain a map of these cases.

 

  • For more information about the coronavirus in Dominican Republic, please visit the Ministry of Public Health’s website (https://www.msp.gob.do/web/).

 

  • For MITUR, the well-being and safety of visitors remains a priority, so it will continue to work in coordination with the other relevant authorities to further strengthen the country’s preventive measures against coronavirus.

FREQUENTLY ASKED QUESTIONS

Are there any travel restrictions for tourists considering travel to Dominican Republic?

Effective Thursday, March 19, 2020, at 6:00 a.m., and effective through July 1, 2020, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic will be suspended along with the arrival and departure of all cruises in all ports in the country. 

 

Are there any travel restrictions for locals considering travel outside of Dominican Republic?

Effective Thursday, March 19, 2020, at 6:00 a.m., and effective through July 1, 2020, the country’s borders will be closed by land, sea and air, so all flights to and from Dominican Republic will be suspended along with the arrival and departure of all cruises in all ports in the country. 

 

I have a trip planned prior to July 1, 2020; how should I go about revising my travel plans?

We encourage you to contact your airline, travel agent or insurance company to discuss your travel plans and options for canceling or postponing current bookings. We understand these unprecedented times have caused many challenges, but the well-being and safety of our citizens and visitors remain our top priority. We will continue to work in coordination with the other relevant global and local authorities to further strengthen the country’s preventive measures against Covid-19.

 

I’m currently in-country at a resort, do these measures imply that I cannot leave until July 1, 2020?

No, ferry flights will be authorized only to return foreign citizens to their countries of origin, as well as the departure and arrival of planes, cargo ships and fuels to guarantee supplies for the country’s population. To discuss the next steps regarding your accommodations and travel plans, we encourage you to contact your airline, travel agent or insurance company to discuss your travel plans and options.

 

I’m currently in-country at a resort, what measures are being taken to ensure our safety? 

Members of the Association of Hotels and Tourism of Dominican Republic (ASONAHORES) have implemented a protocol to reinforce the sanitation of their facilities, following the recommendations of the Ministry of Public Health. They have implemented measures such as:

  • Ensuring that employees, contractors, and customers have access to the necessary hygiene services to prevent a spread of the virus; 
  • Alcohol-based gel dispensers have been made available in easily accessible places for workers and tourists, while notices have been put up with information on handwashing;
  • Areas have been designated for isolating people who are sick until the public health authorities arrive, among other measures.

 

I have a trip to Dominican Republic planned post-July 1, 2020; will I be able to go? 

As of now, the current measures prohibiting outbound and inbound travel are in effect March 19 through July 1, 2020. However, with the ever-changing nature of the situation, we are unable to speak to the travel environment following July 1, 2020 but will continue to provide proactive updates via our GoDominicanRepublic.com website, as well as our social channels The well-being and safety of our citizens and visitors remain our top priority. That being said, we will continue to work in coordination with the other relevant global and local authorities to further strengthen the country’s preventive measures against COVID-19 as needed, if additional measures are announced we will share as they are available.

 

How can I reduce my chances of contracting COVID-19?

General measures to protect against respiratory diseases include:

  • Frequently clean your hands (wash them with soap and water or alcohol solutions), especially after direct contact with sick people or their environment.
  • Avoid contact with people with signs of a respiratory illness, such as coughing or sneezing.
  • Cover your mouth and nose with disposable tissues when you cough or sneeze, and then wash your hands.

These measures also help protect you against frequent illnesses like the flu.

 

What should I do if I suspect I have COVID-19?

If you suspect that you have symptoms of COVID-19, the United States Center for Disease Control advises you to take the following steps:

  • Stay in your home or hotel room and call the doctor before going for a medical visit.
  • Avoid contact with other people and animals.
  • Wear a mask.
  • Cover your mouth or nose with a disposable tissue when you cough or sneeze.
  • Wash your hands regularly and for at least 20 seconds.
  • Avoid sharing personal items with others.
  • Clean all high-contact surfaces every day.
  • Monitor your symptoms.

 

What are the symptoms of the coronavirus?

The most common symptoms are fever, cough, and feeling short of breath. In some cases, there may also be digestive symptoms like diarrhea and abdominal pain. Symptoms can be aggravated in vulnerable individuals such as the elderly or people with compromised immune systems, among others.

 

Where can I get information about the coronavirus?

Information on COVID-19 can be found on the websites of different official organizations. Our recommendations are as follows:

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